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Evening & Weekend Receptionist
Wage Level: $9/ hr SHIFT: Part time/ on call SUMMARY: Under the direction of the Family & Senior Services Supervisor, the Receptionist performs a variety of jobs. These tasks include answering a five (5) line switchboard, monitoring building, taking messages, answering questions and doing a variety of other jobs. This job requires excellent people skills and continual cooperation and interaction with the community. ESSENTIAL FUNCTIONS Building Supervision • Responsible for overall supervision of Friendly House. • Directs all participants to their designated areas. • Ensure that the Cleanup Checklist is complete. • Ensures everyone is out of the building by designated closing time. • During events, check building, especially restrooms, lobby, kitchen and gym to make sure areas are clean, safe and properly supplied. Receptionist Duties • Records attendance for meetings and other activities. • Answers telephones, transfers calls and puts calls into voice mail. • Collects money and writes receipts. • Answer questions regarding Friendly House services, programs, fees and all general inquiries. • Responsible for light cleaning in reception and waiting room areas. Communication • Maintain timely written and verbal communication with participants, staff and supervisor • Document all incidents, accidents clearly to supervisor • Communicate any concerns, problems and issues with supervisor Safety • During normal office hours, responsible to check ID’s of adults picking up children to ensure they are approved to pick up the child. • Ensures the main office and front door are locked before leaving. • Ensures that all lights are off, doors locked and alarm is set if last person to leave the building. • Maintain safety procedures as outlined in policies of Friendly House and State of Iowa • Be familiar with the Friendly House Disaster Preparedness Plan • Participate in all safety drills KNOWLEDGE, SKILLS AND ABILITIES Knowledge • Knowledge of Friendly House and other community services and programs • Knowledge of Friendly House policies and procedures Skills • Communicate with others effectively • Monitoring multiple groups, events and people in the building Abilities • Ability to communicate information and ideas • Ability to listen and understand information through words and actions • Ability to be proactive when looking at the environment to ensure it meets best practice standard • Ability to work with others to achieve goals and contribute to a positive working environment EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) CERTIFICATIONS, LICENSES, REGISTRATIONS • Background Check/Fingerprinting OTHER DUTIES AS ASSIGNED The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. Friendly House reserves the right to amend and change responsibilities to meet program and organizational needs as necessary. Youth Worker
Wage Level: $10/ hr SHIFT: Part time (primarily for our afterschool program, roughly 2:30- 5:30pm) SUMMARY: Under the supervision of the Youth Services Supervisor the Youth Worker will assist in the supervision of the Friendly House Kid’s Corner program, a licensed child care center, which is part of Friendly House of Davenport, Iowa. Duties include supervising youth during daily activities and snack, and implementing projects and activities. This position will drive a 15-passenger van to pick youth up from schools. ESSENTIAL FUNCTIONS Program
Direct Supervision
Communication
State and Friendly House Guidelines
Safety
KNOWLEDGE, SKILLS AND ABILITIES Knowledge
Skills
Abilities
EDUCATION and/or EXPERIENCE
CERTIFICATIONS, LICENSES, REGISTRATIONS
OTHER DUTIES AS ASSIGNED The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. Friendly House reserves the right to amend and change responsibilities to meet program and organizational needs as necessary. |
To apply for any of these positions, please send your resume to Terry Hendershott by clicking HERE.
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Friendly House to provide equal employment and advancement opportunities to all individuals regardless of age, race, religion, color, creed, physical or mental disability, marital status, gender, gender identity, national origin, ancestry, familial status or sexual orientation. All applicants are considered for employment and/or promotion based on their education, training, experience, skill, attitude, and any other pertinent job requirement.
Friendly House will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment including: selection, job assignment, compensation, discipline, termination and access to benefits and training.
Employees have a right to work in an environment free from harassment, whether: based on race, sex, or any other characteristics. Harassment may be verbal, physical, written or visual. Any employee who feels he or she has been harassed should contact their supervisor, the Assistant Director or the Executive Director. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination.
It is the policy of Friendly House to provide equal employment and advancement opportunities to all individuals regardless of age, race, religion, color, creed, physical or mental disability, marital status, gender, gender identity, national origin, ancestry, familial status or sexual orientation. All applicants are considered for employment and/or promotion based on their education, training, experience, skill, attitude, and any other pertinent job requirement.
Friendly House will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment including: selection, job assignment, compensation, discipline, termination and access to benefits and training.
Employees have a right to work in an environment free from harassment, whether: based on race, sex, or any other characteristics. Harassment may be verbal, physical, written or visual. Any employee who feels he or she has been harassed should contact their supervisor, the Assistant Director or the Executive Director. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination.