ADMINISTRATION
Lorelei Pfautz
Executive Director
Lorelei is the sixth Executive Director in the history of Friendly House. She has worked at Friendly House since November 1987 and has been the Executive Director since 1997. She has a BA in Social work from Eastern Nazarene College and Master’s Degree in Social Work from St. Ambrose University. She is married, has three grown children, and ten grandchildren.
Email Lorelei or call 563-323-1821 ext. 12
Terry Hendershott
Assistant Director
Terry is the Assistant Director of Friendly House. He joined Friendly House in March 1999. He obtained his Masters in Youth and Human Service Administration from the University of Northern Iowa, and his undergraduate degree in Sociology from William Penn College. Terry has a wife and four children.
Email Terry or call 563-323-1821 ext. 13
Renee Rankin
Business Manager
Renee joined Friendly House in January 1983. Along with daily Business Manager duties, she also administers the Childcare Scholarship and Preschool Scholarship Programs. Renee attended the University of Iowa. She has a husband, two married daughters and five grandchildren.
Email Renee or call 563-323-1821 ext.14
Andi Engler
Marketing and Development Supervisor
Andi joined Friendly House in May 2004. She worked as the Youth Services Supervisor for over 7 years, and is now the Marketing and Development Supervisor. She graduated from the University of Northern Iowa in 2002 with a degree in Leisure Services: Programming Administration. She enjoys spending time with her family, attending live events (concerts, Cubs games, comedy, etc.) and playing sports.
Email Andi or call 563-323-1821 ext. 15
Jen Greer
Administrative Services Assistant
Jen joined Friendly House in May 2006 as an Evenings and Weekend Receptionist. She then started working as an Administrative Assistant in 2014. Along with greeting every person that walks in the front doors, she is in charge of the building rentals as well. She is married with two children.
Carly Counihan, Receptionist
Tom Greer, Receptionist
Phyllis Yeager, Receptionist
SUPPORT SERVICES
Roger Viernow
Support Services Supervisor
Roger joined Friendly House in January 2002. He oversees all aspects of our facilities and maintenance needs. He attended Scott Community College and Blackhawk College during his Patternmaker Apprenticeship. He is a lifetime resident of Rock Island where he lives with his wife and three children.
Email Roger or call 563-323-1821 ext. 24
Arlan Johnson , Support Services
CACFP
Lisa Corrigan
Child and Adult Care Food Program (CACFP) Supervisor
Lisa joined Friendly House in November 2008 as the CACFP Supervisor. She graduated from Northern Illinois University with a degree in Elementary Education. She has spent approximately 20 years in the childcare field. She has worked in centers as a teacher, coordinator, and director. She has also worked behind the scenes in support services, like running programs such as CACFP in centers and home-providers, and assisting families with finding subsidy to assist with childcare tuition. Lisa and her husband, Kevin, live in Rock Island.
Email Lisa or call 563-323-1821 ext. 16
Carly Counihan, CACFP Assistant
YOUTH SERVICES
LaToya Trice
Youth Services Supervisor
LaToya joined Friendly House in September 2018. She has a BA in Psychology and Pre-Med Biology and enjoys traveling, swimming with stingrays, sharks, and Beluga whales. She used to attend Friendly House as a teenager and worked in the teen center as well.
Email LaToya or call 563-323-1821 ext. 29
Katera Holland, Child Development Specialist
Taurean Reid, Child Development Specialist
Samantha Swartout, Child Development Specialist
Ivy Nevenhoven, Lead Youth Worker
Kameko Miller, Youth Programs Cook
Natalie Hoke
Preschool Teacher
Natalie came to Friendly House in 2015 as a Preschool Teacher. She has a Bachelor’s Degree in Elementary Education from Western Illinois University with a PreK-K teaching endorsement. She was born and raised in the Quad Cities and enjoys spending time with family and friends.
Email Natalie or call 563-323-1821 ext. 23
TaShyia Calvert, Assistant Preschool Teacher
FAMILIES & SENIORS
Jodi Stock
Family and Senior Services Supervisor
Jodi joined Friendly House in November 2005. She oversees both the Family Services and Senior Services. She received her Masters in Social Work from St. Ambrose University and her Bachelors in Social Work from the University of Northern Iowa. Jodi has a husband and three children.
Email Jodi or call 563-323-1821 ext. 17
Allison Hester, Senior Services Administrative Assistant
Lorelei Pfautz
Executive Director
Lorelei is the sixth Executive Director in the history of Friendly House. She has worked at Friendly House since November 1987 and has been the Executive Director since 1997. She has a BA in Social work from Eastern Nazarene College and Master’s Degree in Social Work from St. Ambrose University. She is married, has three grown children, and ten grandchildren.
Email Lorelei or call 563-323-1821 ext. 12
Terry Hendershott
Assistant Director
Terry is the Assistant Director of Friendly House. He joined Friendly House in March 1999. He obtained his Masters in Youth and Human Service Administration from the University of Northern Iowa, and his undergraduate degree in Sociology from William Penn College. Terry has a wife and four children.
Email Terry or call 563-323-1821 ext. 13
Renee Rankin
Business Manager
Renee joined Friendly House in January 1983. Along with daily Business Manager duties, she also administers the Childcare Scholarship and Preschool Scholarship Programs. Renee attended the University of Iowa. She has a husband, two married daughters and five grandchildren.
Email Renee or call 563-323-1821 ext.14
Andi Engler
Marketing and Development Supervisor
Andi joined Friendly House in May 2004. She worked as the Youth Services Supervisor for over 7 years, and is now the Marketing and Development Supervisor. She graduated from the University of Northern Iowa in 2002 with a degree in Leisure Services: Programming Administration. She enjoys spending time with her family, attending live events (concerts, Cubs games, comedy, etc.) and playing sports.
Email Andi or call 563-323-1821 ext. 15
Jen Greer
Administrative Services Assistant
Jen joined Friendly House in May 2006 as an Evenings and Weekend Receptionist. She then started working as an Administrative Assistant in 2014. Along with greeting every person that walks in the front doors, she is in charge of the building rentals as well. She is married with two children.
Carly Counihan, Receptionist
Tom Greer, Receptionist
Phyllis Yeager, Receptionist
SUPPORT SERVICES
Roger Viernow
Support Services Supervisor
Roger joined Friendly House in January 2002. He oversees all aspects of our facilities and maintenance needs. He attended Scott Community College and Blackhawk College during his Patternmaker Apprenticeship. He is a lifetime resident of Rock Island where he lives with his wife and three children.
Email Roger or call 563-323-1821 ext. 24
Arlan Johnson , Support Services
CACFP
Lisa Corrigan
Child and Adult Care Food Program (CACFP) Supervisor
Lisa joined Friendly House in November 2008 as the CACFP Supervisor. She graduated from Northern Illinois University with a degree in Elementary Education. She has spent approximately 20 years in the childcare field. She has worked in centers as a teacher, coordinator, and director. She has also worked behind the scenes in support services, like running programs such as CACFP in centers and home-providers, and assisting families with finding subsidy to assist with childcare tuition. Lisa and her husband, Kevin, live in Rock Island.
Email Lisa or call 563-323-1821 ext. 16
Carly Counihan, CACFP Assistant
YOUTH SERVICES
LaToya Trice
Youth Services Supervisor
LaToya joined Friendly House in September 2018. She has a BA in Psychology and Pre-Med Biology and enjoys traveling, swimming with stingrays, sharks, and Beluga whales. She used to attend Friendly House as a teenager and worked in the teen center as well.
Email LaToya or call 563-323-1821 ext. 29
Katera Holland, Child Development Specialist
Taurean Reid, Child Development Specialist
Samantha Swartout, Child Development Specialist
Ivy Nevenhoven, Lead Youth Worker
Kameko Miller, Youth Programs Cook
Natalie Hoke
Preschool Teacher
Natalie came to Friendly House in 2015 as a Preschool Teacher. She has a Bachelor’s Degree in Elementary Education from Western Illinois University with a PreK-K teaching endorsement. She was born and raised in the Quad Cities and enjoys spending time with family and friends.
Email Natalie or call 563-323-1821 ext. 23
TaShyia Calvert, Assistant Preschool Teacher
FAMILIES & SENIORS
Jodi Stock
Family and Senior Services Supervisor
Jodi joined Friendly House in November 2005. She oversees both the Family Services and Senior Services. She received her Masters in Social Work from St. Ambrose University and her Bachelors in Social Work from the University of Northern Iowa. Jodi has a husband and three children.
Email Jodi or call 563-323-1821 ext. 17
Allison Hester, Senior Services Administrative Assistant